Voice Protection

Voice Firewall

Reduce voice fraud, minimize abuse of voice services, comply with regulators requirements and strengthen your brand.

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Zero-trust voice call security protects against caller ID spoofing, wangiri, and flash calls

Mobile network operators use Enea Voice Firewall to protect subscribers against voice call fraud, spam calls, and unwanted robocalls by blocking them in real-time. It secures incoming and outgoing calls from caller ID spoofing and Wangiri and enables the monetization of flash calls.

Enea Voice Firewall plays a crucial role in supporting mobile network operators in complying with rules and recommendations from national regulatory authorities. Its unique zero-trust approach gives it the capabilities required by regulators to detect and block spoofed calls with the highest possible accuracy without leaving any loopholes open for scammers to exploit.

Datasheet

Comply with Rules and Regulations

Regulators require operators to implement capabilities to protect against spoofing. The Enea voice firewall is designed to provide all the capabilities operators need to comply with existing and upcoming regulations.

Protect Against all Voice Threats

Integration with fraud management systems enforces protection against Wangiri, monetization of flash calls, and caller ID spoofing protection.

Establish Zero-trust Access

The zero-trust design checks every call in real-time, leaving no loopholes for scammers and blocking even the first call from any illegitimately spoofed number without dependencies on other operators or third parties.

Mitigating Voice Threats and Fraud

MNOs face the challenge of mitigating the damage caused by a broad range of voice threats and frauds such as Spoofed numbers, Wangiri calls, Flash calls and SIM Box (Interconnect Bypass).

Voice Firewall Use Cases

Caller ID Spoofing (IP or CLI/ANI)

Fraudsters use call spoofing to change their caller ID, altering their origination or disguising their identity from the person they are calling. This allows them to perpetrate CLI refiling fraud, or phishing where they use impersonation to capture subscribers’ personal information. Spoofing is considered the top fraud method of 2021 with losses totalling US$2.63B per annum*

Wangiri Fraud

The term “Wangiri” originated in Japan as cash-strapped students placed “one- ring” calls to signal parents to call them back. Now the Wangiri call back scheme is used as a fraudulent way to trick victims into redialling high cost missed numbers, accounting for US$2.23B in losses per year*

Flash calls

Flash calls are an emerging form of user authentication where an automatic call is placed to a mobile number and then near-instantly dropped, enabling the recipients App to verify the user. However, as it replaces methods like A2P SMS authentication and incurs no call charge, it negatively impacts mobile operators A2P revenues. The scale of this loss is still to be quantified.

SIM Box Fraud (Interconnect Bypass)

SIM box interconnect bypass fraud uses large numbers of low cost or unpaid for SIM cards, placed in a physical device, to route voice calls, received via the Internet, onto a victim carrier’s network. By bypassing the usual interconnect fees, it is thought to cost MNOs US$0.9B annually*

*Communications Fraud Control Association – Fraud Loss Survey 2021

Protecting our subscribers is a strategic priority. Improving end-user security to mitigate fraud and abuse in our network adds value to all our users. Enea is instrumental in our work to secure our network against voice call threats such as caller ID spoofing.
Mohamed Al-Fowey
Vice President & Chief Technology Officer
Telecom Egypt

Voice Protection Features Mobile Network Operators Should Look Out For

Active Voice Threat Protection

Real-time Call Fraud Detection and Voice Attack Blocking

Delivery of active security for networks, blocking threats in real-time, with minimal false positives.
Dynamic, powerful rule definitions combined with smart machine learning algorithms to detect attacks.
Powerful Multiprotocol Analysis and Correlation, drawing on insights from expert security analysis and research to ensure no threats slip through the net.
Advanced threat reporting with drilldown to full details of the original source data.