White paper excerpt
IoT CCS Use Cases – Small and Medium Enterprise
Usually, operators’ mobile core and OSS/BSS teams prioritize stability before being fast on their feet, implementing every change requested by demanding customers.
With Enea Aptilo IoT Connectivity Control Service (IoT CCS), mobile operators can free themselves from these limitations. It gives them the freedom to innovate IoT services that were impossible to achieve in a strict 3GPP environment. As a result, mobile operators can easily tailor IoT connectivity services to the specific needs of different customer types.
In our series of end-customer use cases, the time has come to discuss the need for IoT connectivity for the Small and Medium Enterprise (SME) market, exemplified by a local Cab company.
Hyperscale Cellular IoT – White Paper
This is an excerpt from our white paper Hyperscale Cellular IoT. The full white paper is available here if you like what you read. Don’t hesitate to contact us if you have any questions.
Small Medium Enterprise – Limited IT Skills
A small local taxi and transport company is part of the small and medium-sized enterprise (SME) customer segment. The SME segment is the direct opposite of, e.g., a car manufacturer in the sense that they have no IT department and limited IT knowledge. Furthermore, they only have a handful of devices to cater to.
A small taxi and transport company, may run a few legacy systems that always need to have contact with the vehicles. These systems often have very limited security functions, as they were established before the Internet’s birth. So, they need their mobile operator to provide managed security. VPN tunnels are not an option for this customer because they can’t set up and manage VPN connections.
From the operator’s perspective, they need this type of customer to handle their own settings. In the SME mass market, it is not profitable if the customer needs too much help from the operator. There’s an enormous volume of potential customers in the SME segment, but each customer does not contribute much revenue. So, this is a volume game that demands a high degree of automation of the management of IoT connectivity. For self-management to work, an easy-to-use web GUI or app with basic settings is necessary.
Watch the videos below to learn more about IoT CCS. The SME use case starts at 20:02 min into the use case video.